2 out of 3 Banks Rescind Annual Fees on My Travel Rewards Credit Cards

Keep Calm and Call the BankAre you averse to paying bank fees?

I enjoy the benefits of travel rewards credit cards but I do not like to pay hefty annual fees.

Many premium rewards credit cards waive the annual fee for the first year.

But when your one-year anniversary rolls around, the fee will post on your credit card statement.

Call the Bank to Request a Fee Waiver on Your Credit Card

Here’s a hint:

  • Don’t close your credit card account when the annual fee comes due without calling your bank first.
  • Ask the bank representative what incentives they can offer you to keep your account open.
  • Ask what other offers may be available so you can weigh all the options.

The banks spend a lot of money to recruit you as a customer.  They advertise on TV,  in magazines, and on websites.  They send out multiple mailers.  They pay affiliate commissions.  They offer refer-a-friend bonuses.  Moreover, many banks offer generous sign-up bonuses worth $400-500 or more.

The banks would lose all their “investment” in you if you close your account after the first year.

Ask and Ask Again

You might be surprised how generous some banks are and how anxious they are to keep you as a customer.

Before or after your annual fee posts, you can call the issuing bank and find out whether they are willing to waive the annual fee or offer points or other incentives for you to keep the account open.  Some banks have a grace period of 30 or 60 days after the annual fee posts during which you can cancel the card without paying the fee.  Check with your bank on their policy.

I had a number of anniversaries coming up on my cards this spring.  I called the banks, and here are the results.  These are just a few data points. Everyone’s credit and spending record are different and everyone may have different offers available.

Chase Bank Offers $95 Statement Credit on Ink Plus Business Card

I have had the Chase Ink Plus business credit card for just one year.  Before the annual fee posted, I called to inquire about retention bonuses.  Right off the bat I was offered a credit of $95 on my account to offset the $95 annual fee.  I accepted this offer.  I am happy to keep this credit card open because I find the five times Ultimate Rewards points it offers for office supply purchases to be quite valuable.

Chase Southwest Rapid Rewards Business Credit Card:  No Soap Radio

Another card I had with Chase was the Southwest Rapid Rewards Business Credit Card.  This card has an annual fee of $69 which comes with a 3,000 mile bonus.  In past years, Chase has offered me an extra 3,000 miles to keep this card open.  This year, I had no luck with an increased offer, and I closed the account.

Meanwhile, I will continue earning Chase Ultimate Reward points with the Ink Plus card, which can be transferred to Southwest Rapid Rewards points.

Barclays Bank Cancels the Fee on the AAdvantage Aviator Red Credit Card

When US Air merged with American Airlines, my Barclays US Air credit card became an American Airlines AAdvantage Aviator Red Card.  When I called Barclay’s, I was told that there would be no annual fee for the first year of the Aviator Red card, because it was a new product.  However, an $89 annual fee did post on my statement.   I called the bank again and they rescinded the fee.

I will keep the card open for the coming year, because it offers a ten percent rebate on flights booked with miles, discounted award tickets, and free checked bags for myself and my family.

Citibank American Airlines Card Offers 3,000 Miles

I have both the business and personal Citibank American Airlines Platinum Select cards.  I called Citibank to inquire about the grace period on my business Citibank American Airlines Platinum Select World MasterCard.  While I was at it, I asked if they had any special offers available.  Citibank offered me 3,000 miles just for asking!

When the annual fee came due, I called again but there were no retention offers available so I cancelled my business card.  I already have another American Airlines business credit card (see above) and did not see the need to keep two cards open.

A few weeks later I called Citibank to inquire about special offers for my personal American Airlines Platinum Select World MasterCard.  This time I was offered 3,000 miles, but I must spend $500 on the card within the next three months in order to receive the bonus.  They had several other offers available, but this seemed the least troublesome.   I will inquire about retention offers when the annual fee comes due.

Amex SPG Credit Card

Amex recently announced that it was raising the annual fee on its Starwood Preferred Guest (SPG) credit cards from $65 a year to $95 a year.  My annual fee comes due in August, and I was told that the increased fee will not take effect at that time.  Even at $65 a year, I am hard pressed to justify paying an annual fee to Amex.

In years past, I have never gotten more than 1,000 SPG points for calling in.  When the annual fee posts I will decide what to do depending on which special offers are available.

* * *

Hey, two out of three banks ain’t bad!  If you would like to share your experience in the comments below, it will help other readers who are seeking fee waivers or other bonus offers.

Click here to compare current credit card offers.

15 is My Limit on Schnitzengruben, ahem, Rewards Credit Cards

Fifteen is my Limit
Fifteen is my limit . . .

I love to read those silly What’s in My Wallet blog posts.  I guess it’s because before I got into points and miles, I would not have believed that you could open an insane number of rewards credit cards without ruining your credit.

It does raise some questions, though:

  • How could the banks keep extending you credit?
  • How many times can you earn big bonuses?
  • How do you remember which card to use for which purchases?
  • How could you possibly keep track of all those credit cards without missing a payment?

15 is My Limit on Schnitzengruben, I mean Credit Cards

I recently counted 14 credit cards in my wallet from five different banks.  That is crazy!  I don’t recommend that for anyone.

Miss a single payment and you will be socked with a $35 fee and a major ding to your credit score.

With fourteen active credit card accounts, it is taking too much of my time to track expenses and pay the bills.  Let’s face it; my office is cluttered and my wallet barely closes.

I am looking to thin out my collection.

Rewards Credit Cards Aren’t for Everyone

Travel rewards credit cards aren’t for everybody.

First off, you need to have a stellar credit score to be eligible for the best offers.

Most people prefer to carry only one or two cards, to simplify things and minimize the hassle.  There is merit to this approach, particularly if you are disorganized and don’t keep current with paying your bills.

A perfectly reasonable strategy is to earn free travel is to focus on one airline or one type of flexible rewards such as Chase Ultimate Rewards points or cash back travel cards like the Capitol One Venture Card, or the Barclaycard Arrival Plus™ World Elite MasterCard®.

But if you have a credit score in the excellent range, and you pay your bills on time and in full every month, rewards credit cards can be incredibly lucrative.

Once you have experienced the large bonus offers for opening a new credit card, which can be worth $500 or more, it is easy to get sucked into to opening more and more accounts to earn free travel.

Know Your Credit Score

FICO credit score
Barclay’s Offers Free Access to Your Transunion Credit Score

From personal experience, I have watched my credit score progressively improve the further along I got in this game.  Barclay’s bank offers its credit card customers free access to their official FICO credit score once every three months.

My most recent FICO score is 837, with 14 open accounts, and five additional credit card accounts that I have closed in the past year or so.

That is because my credit line has increased dramatically with all these cards, and my monthly spending is just a small fraction of the available credit.

The banks appear willing to extend me credit well beyond my annual income.  Be careful.  Like with the mortgage crisis, a lot of people get in debt over their heads from credit cards and can’t make the payments, or end up paying exorbitant amounts of interest, at rate as high as 28 percent annually.

This much is clear:  the banks are making plenty of money, but probably not from people like me.

Starting Out with Rewards Credit Cards:  The Chase Freedom Card

When I started my environmental consulting business 15 years ago, I opened the Chase Freedom credit card in order to keep my business expenses separate from my personal expenses.  Chase Freedom is a personal, not a business credit card but I was using it for business purposes.  It carries no annual fee, and earns 5x rewards on select categories of spending.  This is a card that I would highly recommend for someone just starting out.  The points can be taken as cash back on your next statement, or used as Ultimate Rewards Points.  Ultimate Rewards Points are quite flexible and can be transferred to many airline and hotel loyalty programs but you need to have one of the premium credit cards from Chase to enable transfers.

If you are just starting out with travel hacking, the Chase Freedom card is a great place to begin because you can earn cash back or travel rewards, depending on your needs.  Because the card has no annual fee, you can keep it forever, thus increasing the length of your credit history over time.   This card earns 1x points on all purchases, and 5x points on select categories, that vary each quarter on up to $1500 of purchases per quarter.  Generally, the 5x points is good for gas purchases for six months of the year.  This spring, the card offered 5x points on restaurants, and sometimes you can get 5x points on Amazon.com, Lowes, or Kohls.

Right now, Chase is offering a $100 bonus for new applications, but I have seen this bonus go as high as $200 after spending $500 on initial purchases within three months.  From time to time there is an extra $25 incentive for adding an authorized user to your account.  There are cards with bigger bonuses but they usually entail annual fees and larger initial spending requirements.

Pick a Card, Any Card!

Whenever I show anyone what credit cards are in my real wallet, they look at me like I am crazy.  I often get looks as I fumble through my wallet looking for the card that earns bonus points at this store or that.

Because I run a small business, I am eligible to apply for business credit cards.  This allow me to “double dip” on account bonuses.  I travel for both business and personal reasons and must keep my expenses separate for tax purposes.  I caution you that business cards can only be used for genuine business expenses and they lack some of the consumer protections of personal credit cards.

What’s in My Wallet?

Here’s a quick rundown of what is in my wallet and why, and which cards are candidates for culling.

Chase Rewards Credit Cards

Quicken Rewards, personal  (authorized user):  The credit card I’ve had the longest is the Quicken Card issued by Chase Bank.  We opened this card over 15 years ago because at the time, it was the one of the few cards that allowed you to download your statements into the Quicken personal accounting software.  The Quicken Rewards card pays cash back rewards and carries no annual fee.  This cash back card pays 2x drugstores, restaurants, and office supply stores, and 1x points on other purchases.  Redemptions for airline tickets can be worth up to 1.25 cents per point, but only if you redeem at the top of a price bracket, e.g. a $500 ticket for 40,000 points.  This is a keeper.

Freedom, personal:  I love the Chase Freedom card because I can earn 5x points on practical things like gas and restaurants and there is no annual fee.  It is a keeper because it pads my Ultimate Rewards point balance, and contributes to the length of my credit history, which is a factor that improves my credit score.

Ink Plus, business:  The Chase Ink Plus is my primary business credit card.  When I opened the card, I earned 50K Ultimate Rewards points after spending $5,000 in 3 months.  This card pays 5x points at office supply stores and on telecommunications and 2 points on gas stations and hotels.  The points easily transfer to Amtrak, Southwest Airlines, and United — three of my preferred carriers.  Chase offered me a fabulous retention offer which I declined, but I plan to keep the card open.

Ink Bold, business:  This is a charge card, not a credit card.  The differences is that balances must be paid off every month.  I opened this card for my blog business in June 2014 when there was a special bonus offer of 60,000 Ultimate Rewards points after spending $5,000 in three months.  This card has a $95 annual fee which is waived the first year.  This card has the same bonus categories as the Ink Plus.  The usual bonus is 50K points.

Southwest Rapid Rewards, business:  I opened the Southwest Rapid Rewards card for the 50,000 mile bonus.  That is an offer that rolls around every couple of months. Southwest claims that you can get two roundtrip flights for 50K miles, and that has been my experience.  The Southwest Rapid Rewards card has a $69 annual fee that is not waived the first year.  You get 3,000 bonus miles every subsequent year.  Last year, I was offered an additional 3,000 points as a retention bonus, and this year I received this offer again!  I highly recommend the Southwest Rapid Rewards card for budget domestic travelers because of the excellent availability of award tickets on Southwest Airlines.

United Mileage Plus Explorer, personal (authorized user):  This is my husband’s card.  He opened it because there was a targeted offer for 50,000 miles.  The card carries an annual fee of $95 which is waived the first year.  When the fee came due, he was offered a retention bonus of 15,000 miles which offset the annual fee, and then some.

Barclays Reward Credit Cards

Barclaycard Arrival™ World MasterCard®, personal:  I have the no annual fee version of the Barclaycard Arrival.  I opened it because of a targeted offer for 40,000 bonus miles and the ongoing benefits including 2x points on restaurant and travel spending.  You get a ten percent rebate on your travel redemptions, so this card effectively pays 2.2 percent cash back.  I love the access to my free credit score and the free TripIt Pro subscription.  The card now pays a bonus of 20,000 miles for new applicants.  This is another keeper.

The US Airways® Premier World MasterCard®, personal:  I opened this card because it offered me 35,000 miles after making a single purchase.  There is an $89 annual fee which is waived the first year.  My version of the card awarded 10,000 bonus miles on your anniversary.  It has a number of additional benefits such as one free checked bag for up to four family members, a free lounge pass, and 5,000 fewer miles needed for reward tickets.  With this card, you can get 2 companion passes for $99 each, but there are  lots of strings attached.  I just received the 10,000 mile annual bonus.  I called to cancel the card because I did not want to pay the annual fee.  This card currently pays a 40,000 mile bonus after the first purchase, but does not offer the annual 10,000 bonus points.  It has an $89 annual fee which is waived the first year.

US Airways Dividend Miles, business:  I opened this card by “accident.”  I had applied for a different version of the US Airways card, but was informed that that it was not possible to have two different personal cards.  I was able to switch my application to this business card, and earn 25,000 Dividend Miles upon the first purchase.  The annual fee of $89 is waived the first year.

Continue reading —>

Ann Arbor, Michigan on Miles and Points

Ann Arbor Street Art Fair 2014
Ann Arbor Street Art Fair 2014 Poster

I graduated from the University of Michigan, and haven’t been back to Ann Arbor in years.  The winters there could be pretty harsh, but the summers were beautiful.

When I heard about the Ann Arbor Art Fair Do, I thought it would be a good opportunity to check out my old stomping grounds, see some good friends, take in the art fair, and hang with miles and points enthusiasts.

What is a Do?

When frequent flyers get together for an informal gathering, they call it a “do.”   The Ann Arbor do is a relatively small gathering that features several guest speakers.

Who is Drew?

The guest speakers at the 2014 Ann Arbor Art Fair Do will be Drew who blogs at Travel is Free and his wife Carrie whose blog is Freakin Flyers.  Drew and Carrie have been traveling long-term for practically nothing, and should have a lot of stories to share.  Tahsir Ahsan, aka the Bengali Miles Guru, writes for Hack My Trip and will be speaking on rental cars and how to manufacture points and miles.

The “do” is an annual event organized by a guy who calls himself “Bikeguy” on the Flyertalk forum.  As a relative newcomer to this hobby, I hope to pick up some tips and tricks from the veterans coming from around the Midwest and elsewhere.

What to Do in Ann Arbor

The big event of the week will be the Ann Arbor Art Fair, which is a street fair of juried artists and craftspeople near the campus of the University of Michigan.  The event has grown in recent years to encompass four concurrent art fairs all over town.  There will be entertainment as well as fine arts and crafts.

Robert Own Coop
Robert Owen Coop
Photo by Inter-Cooperative Council

Since this trip is a “reunion” of sorts, I want to visit some of my favorite places on and off campus like the Dana building and the Inter-cooperative Council houses where I lived.  I hear Lenny Bruce coop is long gone, but Robert Owen coop is still going strong.  I also want to stop by Dominick’s Italian cafe, where I waitressed one summer.

I’ll be on the lookout for urban fairy doors in the downtown area, something that I find very intriguing.  I’m looking forward to spending a day with my friends at Pickerel Lake, a small undeveloped lake about 20 miles from Ann Arbor.

Where to Stay in Ann Arbor

This is a miles and points conference and I am using points to get to Michigan.  I have reservations on Southwest, where my nonstop flights price out at 6,500 Rapid Rewards points each way.  Curiously, the nonstop flights on this route require fewer points than tickets involving plane changes.

I earned these points through a combination of flying Southwest, and making purchases on my Chase Southwest credit card.  There is currently a promotion for the card which offers a 50,000 point bonus after spending $2,000 in the first three months, with an annual fee of $69.  The Southwest credit card is an outstanding deal for budget domestic travelers, and award seat availability on Southwest is very good.

The Ann Arbor Art Fair draws several hundred thousand visitors so hotel rooms are at a premium.  I used Starwood Preferred Guest (SPG) points to book a room at the Sheraton Ann Arbor for the points and cash rate of 3,500 points and $55 per night.  This hotel is located several miles from campus in hotel row near the Briarwood mall.  There is an indoor/outdoor swimming pool, and they offer a shuttle for local transportation.

The Palmer House Designed by Frank Lloyd Wright
The Palmer House Designed by Frank Lloyd Wright

By using the points, I am saving about $100 per night.  I earned these points by opening the Amex SPG credit card and making purchases on the card.  Through the end of June, this card has a sign-up bonus of 30,000 points, after spending $5,000 in a six month period.  The annual fee of $65 is waived the first year.  If a friend refers you for the card, they will earn a 5,000 point bounty.  (Let me know if you would like a referral.)  

Frank Lloyd Wright House on VRBO

In looking for a place to stay for the weekend, I came across the Palmer House, a beautifully preserved house designed by Frank Lloyd Wright, complete with all the original Wright furniture.  The house sits on two acres overlooking the University of Michigan Arboretum.

Continue reading —>

Need a Baby Gift? Southwest Airline’s Onesies are Just Plane Cute!

Southwest Airlines Freedom Shop
Southwest Airlines Onesie $11

Southwest Airlines has an online “Freedom Shop” that sells all manner of tee shirts, sweatshirts, coffee mugs, magnets, and other branded swag.

The onesies for future frequent flyers are just plane adorable!

Here’s a cutie that caught my eye!

The models are all children of Southwest Airlines employees.

I’m a sucker for puns, so I think these would make great baby gifts!

Southwest Airlines Onesie
Southwest Airlines Onesie $12

 

Why Diversification in Frequent Flyer Programs is a Bad Idea for Budget Travelers

Frequent Flyer ProgramsIt seems obvious to the casual observer.

Diversification is a good idea in the stock market, but it is a bad idea as far as frequent flyer programs go.

In order to maximize award travel, you need to concentrate your earning strategy on one or maybe two frequent flyer programs.

Miles and points have no value if they are not used.  Zilch.  So there is little value in gathering a few miles here and a few miles there unless you will have enough to redeem for an award ticket or hotel room.

Miles and Points Programs Are Loyalty Programs

Frequent flyer and hotel programs are loyalty programs so it stands to reason that they reward loyalty.  If you spread your spending around, the less likely you are to accrue enough points in any one program to redeem an award, or to benefit from elite status.  Now I am not one for elite status, but if you are doing a lot of traveling, and can arrange your travel to concentrate on a particular airline or hotel chain, you may accelerate your points earning as you move up the loyalty program ladder.

35,000 Miles Won’t Get Me Where I Want to Go

Let me give an example.  Last year, I opened a The US Airways Premier World MasterCard® for a bonus of 35K miles.  I thought this was a great deal because the miles were awarded after making my first purchase — there was no minimum spend requirement.  Free miles, I thought.  (The offer now is for $30K miles after your first purchase, with an annual fee of $89.)

US Airways fit into our family’s travel plans, because they had a lot of flights from Washington National (DCA) to Hartford (BDL).  The US Airways card came with two $99 companion passes, so I thought it would be a good way for our family of three to save on travel expenses.  Furthermore, it allowed award redemptions for 5,000 fewer points. (Economy awards on US Airways normally cost 25K miles, but if you have The US Airways Premier World MasterCard®, they cost only 20K miles.)

When it came time to book our travel, there was ready award availability at the “economy” level for flights from DC to Hartford.

So what’s the problem?

Continue reading —>

$3 per Day Parking at BWI

Save 40% on Parking at BWI with Econopark Express
Save 40% on Parking at BWI at
Econopark Express

I live just six miles from Dulles International Airport (IAD) but often find myself flying out of  Baltimore-Washington International Airport (BWI).

Because BWI is a hub for Southwest Airlines, there is more competition and you can often find cheaper airfares.

The last time we flew out of BWI, we found cheaper long-term parking with a  an “offsite” vendor.  In reality though, the parking was no further away from the airport than the “onsite” parking.

Park for $3.20 a day at BWI

There’s a terrific deal available from Groupon for 40 percent off parking at BWI with Econopark Express.  

The deal offers long-term parking for $4 a day, but there is a coupon today (3/19/2014)  for 20 percent off, bringing the rate down to an amazing $3.20 a day.  Use coupon code LOCAL20 at checkout.

There are 3 options available:

Continue reading —>

Sharing the LUV: Southwest Airlines Drink Coupon Giveaway

Southwest Airlines Drink Coupon GiveawaySouthwest Airlines Drink Coupon GiveawaySouthwest Airlines Drink Coupon Giveaway
Southwest Airlines Drink Coupon Giveaway

I have been blogging just over a year now, and to celebrate, I am sharing the LUV with my readers!

Eight lucky readers will receive a Southwest Airlines free drink coupon!

The coupons are good for one free beer, wine, liquor, or vitamin water, and expire October 31, 2014 or December 31, 2014.

If travel on Southwest Airlines is in your future, just comment below to win a coupon for a free drink.

I love to fly Southwest for many reasons and think it offers some of the value  for budget domestic travelers:

  • credit card sign-up bonuses of 50K points every few months
  • easy to redeem Rapid Rewards points for flights
  • no fee for changes to reservations
  • free checked baggage
  • wifi on most flights
  • a bit of extra legroom
  • they still serve peanuts
  • friendly and entertaining flight attendants

Where do I get all these free drink coupons, anyway?  Southwest sends them to me periodically — most recently for Valentine’s day.

Southwest Airlines Drink Coupon Giveaway

Continue reading —>

Unbelievable Deal: Get Ten Percent Bonus on Top of Your Tax Refund

Get extra 10 percent bonus on  your federal refund in Amazon gift cards

It’s April, and that means tax time.  This year, we took advantage of an unbelievable, limited time offer from TurboTax.

If you purchase the tax preparation program from Amazon.com before January 25, 2014, you can get ten percent on top of your federal tax refund, when you file with TurboTax and use some (or all) of your federal refund to purchase an Amazon.com gift card from TurboTax.

Use some (or all) of your federal refund to purchase an Amazon.com Gift Card** and TurboTax will tack on up to an extra 10%—so $500 could become $550.

The Amazon.com gift card offer is for federal tax refunds only.

Limits apply:   $2000 per e-card, maximum $10,000 per customer.  

The offer available only for certain versions TurboTax Online or CD/download versions sold and shipped, or downloaded directly from Intuit or Amazon.

Here are the details:

  • Use some (or all) of your federal refund to purchase an Amazon.com Gift Card** and Turbo Tax will tack on a bonus
  • The remainder of your refund will be deposited to your bank account
  • As soon as your refund is received, TurboTax will email you your Amazon.com Gift Card claim code
  • Receive an extra 5% with TurboTax Basic – So $500 would become $525
  • Receive an extra 10% with TurboTax Deluxe, Premier, and Home & Business – So $500 would become $550
  • TurboTax Business is not eligible for this offer

Amazon Prime members get $10-15 off the purchase price of the Turbotax software.

What’s amazing about this offer is that the limits are so high — $2,000 per e-card, $10,000 per customer.  As the ad copy below says, 10 percent is more than your savings account pays in interest!

I and most people would prefer to receive their income tax refund in cash.  This year, I will have to give careful consideration to how much I am likely to spend at Amazon.com and whether the 10 percent bonus is worthwhile.

Here’s a screenshot explaining the offer:  

Continue reading —>

Planning a Trip to Vermont on Points and Miles

Vermont Academy, Saxton's River, Vermont
Vermont Academy, Saxton’s River, VT
Image by M. McCardle

We are headed up to southern Vermont this weekend for a family get together.

The leaves should be at their peak, and we are looking forward to visiting rural New England.

This is an costly trip for us, so we will try to use points and miles to mitigate the expense.

We are using a Southwest Visa credit card for most of our expenses because we are participating in a holiday promotion to earn bonus points.

The major elements of the trip are:  

Continue reading —>

We Took the Bait: Chase Bank Dangles $150 or 15,000 Miles

Dangling dollar If you have a reluctant spouse, maybe you can sympathize with this story.  My husband’s Chase United Explorer Card was coming up on its first anniversary.  On this month’s statement, he was hit with the $95 annual fee.

The last time he faced a similar situation, he told the Chase customer service rep that he wanted to cancel his Southwest Rapid Rewards credit card because he no longer flies Southwest.  No, no no!  He should have said that he loves to fly Southwest but was concerned about the $69 annual fee.  Chase was happy to cancel his Southwest credit card.

The fact of the matter is that we do fly Southwest.  When my Rapid Rewards credit card came due for the annual fee, I asked to speak to the retention specialist and was offered an extra 3,000 miles (6,000 total miles) for the $69 annual fee.

So this time, I offered to make the call for my husband.  

Continue reading —>