We Took the Bait: Chase Bank Dangles $150 or 15,000 Miles

Dangling dollar If you have a reluctant spouse, maybe you can sympathize with this story.  My husband’s Chase United Explorer Card was coming up on its first anniversary.  On this month’s statement, he was hit with the $95 annual fee.

The last time he faced a similar situation, he told the Chase customer service rep that he wanted to cancel his Southwest Rapid Rewards credit card because he no longer flies Southwest.  No, no no!  He should have said that he loves to fly Southwest but was concerned about the $69 annual fee.  Chase was happy to cancel his Southwest credit card.

The fact of the matter is that we do fly Southwest.  When my Rapid Rewards credit card came due for the annual fee, I asked to speak to the retention specialist and was offered an extra 3,000 miles (6,000 total miles) for the $69 annual fee.

So this time, I offered to make the call for my husband.  

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