Romancing the Triple Bump

The Sundance Film Festival was wrapping up in late January and the Salt Lake City (SLC) Airport was swamped. My United Airlines flight to Washington Dulles (IAD) was booked solid and the gate agent was looking for a volunteer to give up their seat.  Usually when these opportunities arise I am too busy to take advantage…but this time I had some flexibility.

Salt Lake Plaza Hotel
View of Temple Square from Salt Lake Plaza Hotel

I volunteered my seat and the agent booked me on the same flight the next day.  She issued me a voucher for $400 good for future travel on United, $20 in food vouchers, and booked a hotel reservation at the Salt Lake Plaza Hotel in downtown Salt Lake City.

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Southwest Airlines Triggers Most Positive Sentiments in Survey of Twitter Chatter

Southwest Airlines had the most consistently positive profile in an analysis of  strongly worded tweets about U.S. airlines. The analysis of social media responses to various airlines considered both strongly positive and strongly negative messages posted during December 2011.

77 percent of the strongly worded positive messages were associated with Southwest, followed by JetBlue with 73 percent strongly positive messages.  Only 42 percent of the strong comments about U.S. Airlines were positive.  Delta Airlines had by far the largest number of strongly worded tweets, over 2,500, with 61 percent of the messages positive.

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