Have you seen the movie Frozen? Well, that’s exactly what happened to my IHG Rewards Club account.
A couple of weeks ago, I was researching hotels for an upcoming summer trip.
I noticed that I could not pull up the IHG web page on my computer. A notice popped up that the site was down. When this continued for more than a week, I finally realized that something was wrong.
IHG Froze My Rewards Club Account
I called IHG and was told that the website was not down.
However, my access to the website had been terminated for — dare I say — fraudulent activity.
Don’t Believe Everything You Read on the Internet, Duh
IHG Rewards Club (formerly known as Priority Club) allows you to stack more than one promo code on to a reservation.
These promo codes allow you to earn extra points for your stay, sometimes a lot of extra points!
I had found a list of IHG promo codes on a blog somewhere and had attempted to enter as many as possible on to my account. About half the codes I tried were accepted.
Don’t Enroll in Random IHG Promos
The customer service rep told me that my IHG Rewards Club account had been frozen because I had applied promo codes to my account that I found on the internet.
She warned me to use only promo codes that had been emailed specifically to me.
Using random promo codes would result in IHG confiscating all my points and permanently terminating my account.
Some of the travel hacks you read about on the internet can backfire. This hack had apparently been working for quite some time. About the time I discovered it, in June 2014, IHG had pulled the plug. Consider yourself warned.
Have any travel hacks backfired on you? Please share in the comments.
did they confiscate your points or did they unfreeze your account?
I only had 1,500 points. They did not confiscate them. But they said they would if I entered unauthorized promo codes in the future.
They did unfreeze the account after my call. It was a final warning.
Wow! IHG is getting serious about these codes. Glad you got the account reinstated.
Ya it was kind of funny because I never actually used the codes to make a reservation or anything. Oh well. A good warning for others.